Frequently Asked Questions
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At kreisdesigns, we take pride in crafting each product with care and attention to detail. As every item is unique, the materials used may vary and will be clearly listed on the product page for your convenience. We are committed to ethical practices and strive to use responsibly sourced materials whenever possible, ensuring that our creations not only bring joy to our customers but also contribute positively to our planet.
We prioritize quality and craftsmanship in everything we create, and we are mindful of our environmental impact. All of our pillow inserts are certified OEKO-TEX Standard 100, ensuring they meet high standards for safety and environmental care. While we can't guarantee that every material we use is eco-friendly, we are committed to making thoughtful choices wherever possible and continuously seeking ways to improve. Thank you for supporting our journey toward a more sustainable and responsible future.
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Yes, at kreisdesigns, we take pride in supporting local craftsmanship and ensuring the highest quality standards. Currently, all our products are proudly made in the USA. While we collaborate with artists from across the country to bring you unique designs, some materials, such as fabric printing, may be sourced internationally. However, rest assured that our commitment to American manufacturing remains steadfast.
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Your satisfaction is our top priority at kreisdesigns. If for any reason your purchase doesn't meet your expectations, we gladly accept returns within 30 days of delivery, provided the product is unused and undamaged. We want you to love every item you purchase from us. For more details, please refer to our Returns and Refunds policy.
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Currently, our merchant processer does not offer the option to ship international. However, if you're located outside of our shipping regions and would like to place an order, please send an email to contact@kreisdesigns.com with your request. We'll do our best to accommodate your needs and provide further assistance. Thank you for your understanding.
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You can reach our customer support team by emailing contact@kreisdesigns.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24-48 business hours.